Knowledge Base & AI PDF Chat

Reading a 120-page employee handbook or analyzing a thick legal contract wastes hours. UniTrack's Knowledge Base provides a centralized document repository with an advanced AI chat system that lets you "talk" to your documents. Using RAG (Retrieval-Augmented Generation) technology, the AI reads documents in seconds and answers complex questions.

How It Works (Simply): You upload a PDF. UniTrack chops the text into tiny semantic blocks. When you ask a question, the AI finds the most relevant blocks from the PDF, reads them, and summarizes the exact answer for you. It never hallucinates data because it only uses the document you gave it.

1. Document Management

Organize your company's documents in a centralized repository.

Knowledge Base Dashboard
  • 1
    The Knowledge Dashboard

    Navigate to PDF Chat in the sidebar tools menu. The main dashboard displays a quick overview of your "Total Items," "Documents," and "Folders" for your personal and shared library.

  • 2
    Create Folders & Search

    Use the "New Folder" button to categorize documents (e.g., "HR Policies", "Legal Contracts"). If your list gets long, the built-in search bar allows you to quickly locate a specific file by name.


2. Uploading PDFs

Add new files and control who can see them.

PDF Chat Upload Modal
  • 1
    Launch the Upload Modal

    Click the Upload PDF button in the top right. A modal will appear where you can define the core properties of the document.

  • 2
    Document Details & Access Level

    Enter a descriptive Document Title and an optional Description. Critically, you can choose the permission scope: decide whether the document should be accessible to the Entire Organization or if it should remain restricted.

  • 3
    Processing the File

    Drag and drop your PDF file or click to select it from your computer. Once you click "Upload & Process," UniTrack extracts the text, generates vector embeddings, and prepares the document for the AI engine.


3. AI-Powered PDF Chat

Ask precise questions and get precise answers in real-time.

  • 1
    Start a Chat Session

    Once a document is processed, click on it to open the dedicated AI chat interface. You can interact with the document just like you would with ChatGPT, but the AI's knowledge is strictly bounded by the uploaded PDF.

  • 2
    Multi-Turn Conversations

    Example: Upload your "Company HR Policies.pdf" and ask: "What is the policy for extended maternity leave?" You can ask follow-up questions because the AI remembers the context of the conversation thread.

  • 3
    Real-Time Answers

    Responses stream back to you in real-time via Server-Sent Events (SSE). The AI is instructed to stay within the document scope to ensure high accuracy and reliability.


4. Use Cases

How this saves you hours every week.

  • 1
    Reviewing Contracts

    A vendor sends you a dense Master Service Agreement (MSA). Upload it and ask: "List all conditions under which this contract can be terminated without penalty."

  • 2
    Onboarding New Hires

    Instead of answering the same policy questions from every new hire, point them to the Knowledge Base where they can chat directly with the Employee Handbook.

  • 3
    Analyzing Financial Statements

    Upload a heavy annual report and ask: "What was the total expenditure classified under Marketing for Q3?"